Testimonials
Posted by
Umair Memon
on Thursday, October 15, 2009
At www.thediamondjeweller.co.uk, we strive to provide 1st class service to all our customers. The purchase of a diamond engagement ring, diamond eternity ring or other piece of diamond jewellery represents an important purchase and so this quality of service is the least you should expect. We greatly value your input, and thank you for taking the time to send us these comments, which are the best form of recommendation we could possibly ask for.
Just a quick email to confirm that I have received the diamond bracelet. Thank you so much for your prompt dispatch. Customer services have been super in keeping me informed. Your impeccable service has been greatly appreciated. I have seen some other beautiful pieces of jewellery on your website and have emailed them to my husband, so hopefully he will be in touch with you soon.
ZARNA - LONDON
I have just received the diamond ring and would like to say how grateful I am. It is perfect and she is going to love it! Thank you for all your hard work and I am sure to buy from you again in the future.
ROB - HERTS
The diamond bracelet has arrived safely and in good time for my wife's birthday. Many thanks to the team at The Diamond Jeweller for taking care of my order so professionally throughout.
ROBERT - FAREHAM
I just wanted to acknowledge receipt of my diamond engagement ring this morning. The ring looks lovely and I am sure my partner will be very happy with it.
Thank you to you and your colleagues for your speedy communications and regular updates on the progress of my order. Finally, I have left some positive comments about the diamond ring itself and the quality of The Diamond Jeweller service in the item review section. Thanks again.
CHRIS - BATH
I would just like to say that my experience of making this purchase with you was the best I have had with any internet company. Your customer service is excellent, very helpful and things happened when you said they would. I was particularly impressed with the fact that you contacted me personally (not just automated messages) at each stage of the purchase. One last comment - my new diamond ring is lovely. I will not hesitate to make purchases from you again, should the need arise.
LYNNE - BRADFORD
I would like to extend my gratitude to The Diamond Jeweller for its first class customer care and service. My fiancee was delighted with her diamond ring and we now plan to get married in the spring of next year.
JAMES - BELGIUM
Today I received my one carat 18kt yellow gold diamond half eternity ring which was ordered by my partner and I just wanted to let you know that I am delighted with it. It was a 60th birthday present and I had been looking around high street jewellers for this carat weight, but the price was a little prohibitive. The diamond eternity ring you sent is superb quality, the diamonds are extremely fiery and I am glad I got what I wanted for a reasonable sum. Here is one satisfied customer!
JANICE - COUNTY DOWN
Received the cufflinks this morning, well on time. The presentation cases were of a high standard and on opening the box the cufflinks sparkled and shone in the morning sun and were simply breathtaking. I must admit initially to being concerned sending off over £1,000 to a company I had never had any dealings with or not knowing anyone who had, especially when one hears of the horror stories about internet purchasing. I need not to have worried, however, your customer care was excellent, you fulfilled our agreement in ample time, and the product is top drawer quality. I am sure on receiving the clufflinks the man in question will be quite speechless.
HAZEL - SALISBURY
Many thanks concerning every aspect of the order. I was very impressed with the customer service side of things, especially the phone calls to my mobile, not only to say that the order had been dispatched, but also to ensure that the order had arrived within the expected time frame. The item was excellently packaged and the quality of the diamond bangle is first class. I wish I could find fault to help you improve the whole customer experience, but you're the first online retailer I've found that's covered all the bases.
ALAN - BELFAST
Just to let you know that I received the diamond pendant this morning - it is beautiful. Thanks.
CAROLINE - LONDON
We received the diamond ring yesterday and both my wife and I are absolutely delighted with it! It was certainly worth the wait!
JAMES - LIVERPOOL
First class service with excellent choice. I am really happy with the diamond earrings that look great and are very affordable. I wouldn't hesitate to recommend www.thediamondjeweller.co.uk.
TOM - SURREY
I was extremely impressed with the beautiful diamond earrings and even more impressed with the service that I received from www.thediamondjeweller.co.uk. The product was delivered exactly when I requested and the courtesy call to check it had arrived was the icing on the cake. Thank you for making my Christmas shopping so easy - I will definitely be purchasing from you again!
MIKE - SOUTHPORT
I received the diamond ring at 9.30 this morning. Many thanks for delivering it on time. May I take this opportunity to comment on the excellent quality of the craftsmanship that your company has shown. It's a fine piece of work and aesthetically packaed. My heartfelt thanks. Soon, I shall be contacting you for wedding rings!
ARUN - LONDON
Just a quick note to let you know the diamond eternity ring was delivered on time as promised. I'm very happy with the service and diamond ring, and I am sure my wife will also be very pleased when she receives it. Many thanks again.
ANDY - CAMBRIDGESHIRE
I received the diamond ring today - thank you very much for your swift, courteous and personal service.
MIKE - EDINBURGH
Thanks for getting my new Breitling watch to me at such short notice - I have wanted one for ages and am fortunate to be able to afford one now. With you guys, I found that I could get exactly the same as in my local jewellers but also save some money at the same time. The fact that you are able to do this, AND provide the full warranty is excellent, and you can be sure that I'll be telling all my friends about you! Thanks again.
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